How to chat with my landlord or agent

When you sign a tenancy and join Lofti we allow you to have a direct chat with the person who manages the property you are living in. Here is how you can chat with him/her.

In order to chat, open our mobile app or the web application and connect to your account.

In the web version, you have a chat icon. By clicking on it you will be able to see the message history.

As you can see, here the user received a message and here is how it looks once opened.

FAQ:

1- I am living in a shared accommodation, can my flat/house mates see my conversations?

Definitely not. Only you and your agent/landlord can see the conversations you have

2- I have a group chat activated in my account, what does it mean?

Some of our clients ask to have a group chat with all the tenants living in a HMO property. In this case only we create a conversation with all the tenant and the landlord/agent.

3- Are my conversations secured?

Absolutely, we take privacy concerns very seriously.

4- Can I chat with other tenants?

Not at the moment