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FAQs
Property Managers FAQs
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Tenant FAQs
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Most Frequent FAQs
Do I have to pay to use Lofti?
For Landlords, you can use our Desktop platform for a fixed cost of £1.49 per active tenancy, per month. The first 5 tenancies are and will always be free. If you are an agency or property manager, please reach out top us for custom pricing based on your portfolio size and requirements. Our Lofti mobile app is free to download and free to use.
Can I cancel at any time?
How does the free trial work?
Is my account safe and secure?
How does Lofti compare with competition?
At Lofti, we understand that being a trusted and reliable service provider is no longer enough. Landlords, agents, property managers, tenants and contractors deserve more. Lofti exists to remove all friction points. We are now a 3-1 platform that covers:
i. Complete Tenant Onboarding
ii. End to end Tenancy
iii. Repairs & Maintenance management
Who can use Lofti?
a. If you are a Landlord, Agent or Property Manager depending on the size of the portfolio you are owning or managing Lofti offers different options:
i. If you are a landlord, you can either manage your properties on our App or Desktop platform
ii. If you are an agent, property manager or a big Portfolio/HMO Landlord manage you can manage all your property needs with our desktop platform
b. If you are a tenant or contractor and your landlord/agent is using Lofti as his PMS, you’ll be able to raise (tenants) and accept (contractors) maintenance jobs