Welcome to our Help Center 👋
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Agents & Landlords FAQs
Tenant FAQs
Top Questions
Do I have to pay to use Lofti?
Do I have to pay to use Lofti?
Can I cancel at any time?
How does the free trial work?
Is my account safe and secure?
How does Lofti compare with competition?
At Lofti, we understand that being a trusted and reliable service provider is no longer enough. Landlords, agents, property managers, tenants and contractors deserve more. Lofti exists to remove all friction points. We are now a 3-1 platform that covers:
i. Complete Tenant Onboarding
ii. End to end Tenancy
iii. Repairs & Maintenance management
Who can use Lofti?
a. If you are a Landlord, Agent or Property Manager depending on the size of the portfolio you are owning or managing Lofti offers different options:
i. If you are a landlord, you can either manage your properties on our App or Desktop platform
ii. If you are an agent, property manager or a big Portfolio/HMO Landlord manage you can manage all your property needs with our desktop platform
b. If you are a tenant or contractor and your landlord/agent is using Lofti as his PMS, you’ll be able to raise (tenants) and accept (contractors) maintenance jobs