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I think I have a leak in my home.

Please locate the mains water shut off valve and turn off the water immediately. Then, please contact us through the app to report the issue. You may provide photographs and details to help us identify the problem. We will try to help you resolve the problem, but if...

My washing machine is noisy.

This is a common problem which can be corrected by levelling the appliance. For more information, please refer to your washing machine manufacturer manual. Please ensure you don’t overload the appliance in accordance with manufacturer’s guidelines.