by Lofti Community | Jan 7, 2022 | FAQ, Tenant FAQ
Your fridge will usually have a temperature gauge for the fridge and freezer compartments, where available. Please refer to your fridge manufacturer’s manual for more information on how to set the correct temperature and save energy.
by Lofti Community | Jan 7, 2022 | FAQ, Tenant FAQ
The air in your home contains moisture which may condense on cold surfaces such as windows and external walls. You can avoid condensation by keeping your home warm and well ventilated. If your home does not feature MVHR (mechanical ventilation heat recovery), you may...
by Lofti Community | Jan 7, 2022 | FAQ, Tenant FAQ
You may visit https://www.gov.uk/find-local-council to find your Local Authority and visit their website. There, you can setup a new account to pay Council Tax. You can complete the process online and set up a Direct Debit to pay council tax in monthly...
by Lofti Community | Jan 7, 2022 | FAQ, Tenant FAQ
It is easy to replace a lightbulb for most light fittings. You may remove the old light bulb to check whether it is a Bayonet or Screw-in type. You can find replacement light bulbs in supermarkets or on online stores. We recommend using LED light bulbs which save...
by Lofti Community | Jan 7, 2022 | FAQ, Tenant FAQ
Please locate the mains water shut off valve and turn off the water immediately. Then, please contact us through the app to report the issue. You may provide photographs and details to help us identify the problem. We will try to help you resolve the problem, but if...
by Lofti Community | Jan 7, 2022 | Agents & Landlords FAQs, FAQ
The onboarding on our platform is free. If you are a landlord with less than 50 active tenancies our in-house tenant referencing service costs 14.99£ per tenant referencing. If you are a landlord with more than 50 properties, an agent or a property manager please...
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